1.What if I am not satisfied with my purchase or have questions?
If you have any questions about the product or service, please contact us at the first time, we will see the information after the first time to contact you to solve the problem. Thank you!Please contact us at service@1kg.store.
2.I want the same tattoo sticker from the homepage video, but why can't I find it?
Sorry, because we have a very large number of styles and some of them have not been added to the store yet, you can contact me and I will help you find it!
Please contact us at service@1kg.store
3. How Can I Apply the Temporary tattoo sticker?
STEP1: Cut out tattoo of choice and remove clear sheet. Place tattoo face down on skin.
STEP2. Wet the tattoo thoroughly with a sponge.
STEP3. After 20 ~ 30 seconds, gently remove the backing paper.
STEP4. Allow the tattoo to dry. Do not touch tattoo before drying
4. How Can I Apply the Semi-permanent tattoo sticker?
STEP1: Pick your favorite pattern and tear the transparent film
STEP2: Adjust the position of the adhesive surface on the skin, gently press and fit with the skin
STEP3: Use spray or wipes Let the finger wet and press for about 10 seconds
STEP4: After pressing open the finger, do not touch water within two hours
STEP5: After pasting dry 3-4 hours will slowly develop color
STEP6:24-48 hours of presentation The final effect lasts about 1-2 weeks
5. Removal Guide:
- Dab tattoo with rubbing alcohol, baby oil or makeup cleanser
- Wait for 10 seconds, then rub the tattoo gently and repeatedly until it is removed.
- For Semi-permanent tattoo stickers, it can’t be removed. For faster removal, rub and wait for them to fade through time or can use salty water to soak the tattoo for 20-30 minutes before that.
6. How Can I Keep the Tattoos for a Longer Time?
Usually, the temporary tattoos can stay on the skin for 3-7 days depending on the body part you apply. And the semi-permanent tattoos can stay for 7-15 days. If you want to keep the fake tattoos longer, keep them on the body part that doesn't have many skin touches like, arms, waist, or feet. Also, keep the tattoo clean and away from sweats or other products that contain oil or alcohol.
7. Are the Temporary Tattoos Safe to Use?
Yes. All of the tattoo stickers are tested safe on the skin. But do stop using when you see something wrong.
8. Is it Safe for My Kids to Use?
Yes, it is safe. But please keep the tattoo stickers only for kids over 3 years old and under the supervision of an adult.
9. Is the Tattoo Stickers Truly Waterproof?
Yes, they are. But if you scrub too much with a lot of pressure, the stickers will fade slightly and may be removed.
10. Can I Use the Tattoos When I am Pregnant?
It is tested safe for the skin but we don't recommend our customers to use it.
11. Is it Hurt to Use Tattoo Stickers?
No, it is not. Follow the user guide to apply on the skin and it is easy and painless.
12. What Are Your Payment Options?
We accept VISE, MASTERCARD, AMERICAN_EXPRESS, UNION PAY, BANCONTACT, iDEAL, APPLE PAY, GOOGLE PAY and we are preparing for more payment gateway.
13. When Can I Expect to Receive My Shipment?
All orders are shipped from our warehouse within 2-5 business days of the order being placed. Shipment will arrive between 7-15 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.
14. How Can I Track My Order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at https://www.yuntrack.com/ .
15. Which Countries Do You Ship to?
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, You can contact us and we will try to solve the dilemma, contact us at service@1kg.store.
16.What If There Are Items Missing or Incorrect Products When I Receive My Order?
For missing or wrongly shipped items, please contact us at service@1kg.store. Please quote your transaction reference number (Order #) and provide us with proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.
